Card1Card · foreign cards and accounts

Why a bank may refuse

The bank always makes its own decision under its policies and risk assessment.

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The bank's decision

Why a route can change or an application can be declined

A decline is not a technical failure and never a reason to conceal facts. Banks assess customers under their own policies and applicable law.

01

Incomplete or inconsistent information

Differences across questionnaires, documents, address or tax status may pause or stop the review.

02

Profile mismatch

A bank may not service a particular citizenship, country of residence, occupation or intended transaction pattern.

03

Source of funds

If the origin or economic rationale of funds cannot be evidenced, the bank may ask for more information or decline.

04

Sanctions and AML restrictions

Screening may cover the customer, related persons, counterparties, countries and transaction purpose.

05

Rule changes

Bank fees and eligibility criteria can change between consultation and filing, so they are rechecked before payment.

06

Decision without a stated reason

Where permitted by law, a bank may not provide detailed reasons for its decision.

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